Frequently Asked Questions
Answers to the most common questions about our homes, process, and service.
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No - we only sell homes once they’re fully complete. It means you know exactly what you're buying and there's no stress about finishes or timelines.
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Everything - from integrated kitchen appliances to landscaping. Each home is move-in ready.
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When you buy an Urban Haus home, you’re protected by a 10-Year Stamford Insurance Building Warranty.
This gives you one of the strongest levels of protection available for a new home in New Zealand. Stamford provides an insurance-backed solution, underwritten by Lloyd’s of London, giving homeowners added confidence in the cover behind their home.
Importantly, Urban Haus arranges and pays for this warranty. We put the cover in place at the start of construction and pay the premium, with the 10-year policy issued to the homeowner once the home is complete.
The policy is also fully transferable to future owners, meaning the protection stays with the home if you choose to sell during the warranty period. That’s a valuable benefit that can help support your home’s ongoing appeal and resale value.
So when you choose Urban Haus, you’re not just buying a beautifully built home — you’re choosing long-term peace of mind, with premium warranty protection already put in place for you.
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Yes - you can purchase a full staging package if you’d like to buy the home furnished.